Stores Account Support

Call Us (800) 587-9044

Monday – Friday
7am – 5pm PST


Orders must be received by 11 am PST in order to be processed the same day. Orders placed after 11 am will be processed the following business day.

Please note: we currently are unable to ship orders outside the United States.

Special Offers on Shipping

Free FedEx SmartPost available on Orders Over $99. All offers exclude orders shipped to HI, AK, VI & PR. No coupon required. Please select your preferred shipping method as it's not automatically selected.

We do not deliver on Saturday or Sunday.

To learn about our Returns & Exchanges policy click here.

Shipping Information

  • We ship from Modesto, CA 95350.
  • Orders using FedEx SmartPost shipping will arrive within 8-11 business days depending on your location's distance from Modesto, CA. If you select FedEx SmartPost, your order will be delivered by the United States Postal Service.
  • Orders using ground shipping will arrive within 5-7 business days.
  • We don’t offer Saturday delivery through our website. If you need Saturday delivery please call us at 800-587-9044
  • Ground orders will be shipped within 1-2 business days. Ground orders placed on Friday after 6am PST will be processed Monday.
  • Orders using express shipping must be received by 6am PST in order to be processed the same day and can only go to a physical address (no PO boxes). Orders placed after 6am will be processed the following business day.
  • When shipping to an APO, FPO or PO box address you must use FedEx SmartPost or USPS.
  • International shipping is not an option at this time. Feel free to contact one of our International dealers.
  • Holiday shipping – Any orders after 6am PST the day/Friday before a holiday will not ship out until the next day/Monday after the holiday. 

Royal Robbins shipping & handling rates are as follows:

FedEx SmartPost - 8 – 11 business days based on the distance to your destination (Your order will be coming from Modesto, CA)1st Class Mail Via USPS/APO - 6 - 8 business daysFedEx Ground - 6 - 8 business daysFedEx 3 DayFedEx 2 DayFedEx Overnight Service - excludes Sat and Sun delivery

*These rates are the standard, we do run promotions that are outlined in the Special Offers section above