In the event that a purchased item is defective, the provisions of the statutory warranty rights apply.
The length of the warranty period is based on the legal regulations at the place of your residence. It starts from the purchase date stated on your receipt. For warranty claims to be processed you should be able to present a receipt.
Note that we only accept goods purchased through our website. For goods purchased in the store/through resellers the warranty issues should be handled by the respective place of purchase that is specified on your receipt.
To return items purchased through our website for warranty consideration fill out the online form on this page and click "Submit a Warranty Request" to obtain Warranty Claim Number. Please allow us up to two business days for a response.